Proccessing and Shipping Info
Orders are shipped from Lake Macquarie, New South Wales, Australia. All of our products are made to order. For customised items, please allow an extra 2 days for dispatch times. For in stock items, please allow up to 7-10 business days during busy times for your order to be prepared and dispatched.
If you need your items sooner, please get in touch with us, and we will do our best to accommodate you! We also have a RUSH ORDER add on that you can add to your order and your order will be dispatched in 1-3 business days of placing your order.
Once your order has been shipped you will receive a notification e-mail. All times below are an estimate provided by the shipping carrier.
These times do not include posting times! We use Australia Post for delivery within Australia. Postage costs include all packaging, to ensure your items arrive to you in the best possible condition.
Australia Post Parcel and Letter (approximate postage timeframes)
NSW, QLD, ACT: 3–5 business days
VIC & WA: 3–6 business days
SA & TAS: 4–8 business days
NT: 5–9 business days
If you would like to pickup, that can be arranged from Lake Macquaire 2283. Please message us to arrange a time. Local pickup is free.
Is my address in the next day delivery area for express post?
Use the Auspost Postage Calculator
to check if your order is within the Express Post network, for guaranteed next business day delivery. Our postcode is 2283.
**** PLEASE NOTE: We do have an express postage option however this is only a postage option and not a rush order option. If you would like your order urgently please select the RUSH ORDER add on before checking out.