FAQs

What happens if I order an item that is out of stock?

Once item is IN STOCK the item with be shipped to you as soon as possible.

Do you do adult shirts larger than 3XL?

Yes. We stock black shirts up to size 7XL.  (we can order in up to 15XL t-shirts now). If you want a one of our designs on a shirt sized between 4XL and 7XL Please order one of our custom shirts (FOUND HERE) and pop which design you would like in the section provided.

How do I order a shirt that is bigger than 7XL?

Send us a message and we will let you know when we will be doing our next order and we can get the size in that you would like.

What is your sizing like?

We have sizing charts available for you to view here

Can you get shirts in other colours than black and white?

Yes. We have a range of colours available however have to order them in. We keep black and white in stock, so if you need your order ASAP it is best to get a black or white shirt.

How do I order a different coloured shirt?

Send us a message and we will let you know when we will be doing our next order and we can get the size in that you would like.

What payment options after available?

What is Afterpay?

Find out more here

What is Laybuy?

Find out more here

What is Humm?

Find out more here

What is Zip Pay?

Find out more here

Do you make club shirts?

Yes. We do make club shirts and we offer them at a discounted price. Please send us a message for more information.

Do you make club stickers?

Yes. We do make club stickers and we offer them at a discounted price. Please send us a message for more information.

 Can I choose a certain font?

Yes, you can choose a certain font you like. Just pop the name of the font you would like in the notes section provided when ordering. If you choose a custom style and you don't select a specific font we will choose one we have for you.
Here are some font examples available.

What is a Silhouette image?

A silhouette image is a solid 1 colour image. Find an example here.

How do I care for my items?

You will find care instructions here.

How long is our turnaround time?

During it can take 7 - 10 Business days to post your order. We also have a rush order option available, If you have selected rush order your order will be posted within 1-3 business days.

More shipping information can be found here

Can I cancel an order after it is made?

Yes, you can cancel an order after an order is placed but not after it is made up. A 10% restocking fee will apply. Please note that intimate wear such as underwear can not be canceled.

What is your refund and returns policy?
 
Our refund and returns policy can be found here.

Is my address in the next day delivery area for express post?
Use the Auspost Postage Calculator 

HERE

to check if your order is within the Express Post network, for guaranteed next business day delivery. Our postcode is 2283.

Do you ship outside of Australia?
Yes we do. You can find more information about international shipping here.

Where is my tracking number?

We use Auspost to send all our parcels. If you have selected a shipping method that is tracked you will receive an email from us with your tracking information AFTER your order has been shipped. Sometimes this may be a few days after we have shipped your order as we have to upload this information manually to your order. However, Auspost will email you and possibly text you if you have given us your mobile number as soon as they have this information. 

Where is my order?

Once you have a tracking number, it is out of our control. We can't track it any more than you can. If something seems to be wrong with your delivery, contact the carrier, they are the only ones who will have more information on your delivery. Unfortunately we do not have control over the delivery once it leaves our hands. If you think your order has been lost or you have waited the approximate postage time frame and still haven't received any information about delivery from Auspost please contact us and we will open an investigation with Auspost for you.

What is a business day?

Business Days are the days between and including Monday through Friday, and do not include public holidays and weekends.

How do I contact you?

You can find our contact information here

Do you have Social Media Accounts?

Yes we do, You can find our social media account information here.